Delivery & Return

We offer standard shipping for all orders for RM8 to West Malaysia and RM20 to East Malaysia.

Free shipping is provided if the order (after discount, if applicable) is RM201 and above and for East Malaysia RM651 and above with terms & conditions (not included any promotion if any)

Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).

All orders should be processed and shipped within 5 - 7 working days after order verification and credit approval.

You may begin tracking your parcel 48 hours after you’ve received your tracking number

Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.

All products and services sold are non-refundable.

If you found the product is damaged or defective, you may exchange the product with another product of same value or greater value.

All products must be exchanged with an original receipt or invoice and returned within 14 days of delivery date.

Product exchange will take up to 14 business days.

Advanced Apotheke Sdn Bhd reserves the right to modify the exchange policy and final decision at any time.

If you have any questions on our return policy, please contact us  at nyr_online@aapotheke.com​