Since we opened our doors in Covent Garden in 1981 we have been dedicated to trading sustainably and ethically and treating people fairly, whether they are suppliers, customers or staff members. From the first Soil Association organic beauty products, to marking our 10th anniversary of becoming the world’s first CarbonNeutral® high street retailer, we continue to pioneer ways of supporting people and our beautiful planet.
We are global leaders in sustainability – but we don’t rest on our laurels. We aim to become a Net Positive business that benefits all aspects of environmental, social and economic sustainability whilst helping deliver the United Nations Sustainability Development Goals.
This page highlights our progress on key sustainability issues – the ways we tread lightly on our planet and support the people who inhabit it.